Saltar al contenido
Frequently asked questions

Everything you need to know

Answers about Pro and the trial, AI resume, interview simulator, career compass, pipeline and extension.

Create account
01

Getting started

What is NeoRole?

NeoRole is an AI-powered job search management platform designed for senior professionals in LATAM. It centralizes your job pipeline, generates AI-tailored resumes per vacancy, simulates interviews with real feedback, and helps you understand your differential professional territory with the Career Compass.

Who is NeoRole for?

For professionals with more than 5 years of experience in active or passive transition: executives looking for their next role, career changers moving to a different industry, and senior professionals who want to position themselves strategically in the LATAM market.

Do I need a credit card to sign up?

Not to create your account and build your plan. We ask for your card at the end of your first session, to activate 7 days of Pro. If you cancel before they end, you are not charged and you keep what you did to view it whenever you want.

Can I import my LinkedIn profile?

Yes. You can upload your LinkedIn profile PDF and the AI automatically extracts your headline, summary, skills, and achievements to pre-fill your NeoRole profile.

Does NeoRole work for job searching outside LATAM?

The tools are applicable in any market. Fit analysis, the simulator, and the resume are available in Spanish, English, and Portuguese. The market focus of the Professional Synthesis is calibrated to LATAM, although the identified roles apply globally.

02

Pricing and trial

How much does NeoRole cost?

Pro is paid monthly or every 3 months, in your country's currency plus taxes. Before paying you try it for 7 days with your card. Pro includes unlimited AI resumes and cover letters, recommended openings, unlimited text interview practice, LinkedIn with coaching, the full Compass and the salary advisor. If you cancel, you keep your data and can view it. The amounts for your country are at neorole.app/precios.

Can I cancel at any time?

Yes. You can cancel your subscription at any time from Settings → Subscription. When you cancel, Pro stays active until the end of the paid period. After that you keep your data and can view it.

What currency is charged?

Prices are shown and charged in your country's currency: MXN in Mexico, COP in Colombia, USD in other countries. Applicable taxes are calculated at the time of payment.

What happens to my data if I cancel?

Your data is kept and you can view it: openings, generated resumes and Compass results. Nothing is deleted. What needs Pro are the AI features, like adapting a resume or practicing an interview.

03

AI resume

What does the resume NeoRole generates look like?

It is a single-column resume in .docx format, without tables or graphics, and with contact information in the body rather than the header. That is what allows a text extractor to read it completely. The AI writes it based on your profile and the vacancy you are targeting.

How does the fit analysis work?

The AI compares your professional profile (skills, experience, strengths, career anchor) with the job requirements and generates a score from 0 to 100 across four dimensions: Skills, Cultural, Energy, and Purpose. It also identifies your strengths for the role, the gaps to address, and the JD keywords not present in your profile.

Is the generated resume ATS-compatible?

No provider publishes their rules, so no one can guarantee you will pass. What we control is the format: single column, .docx, without tables or graphics, which is what breaks text extraction.

Can I generate a different resume for each job?

Yes, and that is exactly the right way to use it. For each job in your pipeline you can generate a resume with the specific keywords and emphasis of that role. Your professional profile is used as a starting point and the AI adapts it to the job context.

In what languages can I generate the resume and cover letter?

In Spanish, English, and Portuguese. All content generation tools have a language selector.

04

Interview simulator

How does the interview simulator work?

The simulator replicates a real interview: you write your answers and the AI acts as an interviewer with a configurable attitude (friendly, neutral, aggressive, distracted). At the end, it generates detailed feedback with S-T-A-R evaluation, identified gaps, and model answers calibrated to your seniority level.

What types of interviews does it simulate?

Behavioral, technical, business case, competencies, and cultural fit. You can also configure the type of interviewer: HR Screening, Hiring Manager, Bar Raiser, C-Level, or Panel.

Is the feedback generic or calibrated to my profile?

It is calibrated. The feedback considers your seniority, the specific role of the vacancy, and the answers you gave. If you are a Director of Operations with 15 years of experience, the model answers and identified gaps reflect that, not a junior profile.

How many simulations can I do?

With Pro you practice by text without limits, with questions from your opening. During the 7 day trial you get 3 practice sessions. Pro includes 1 sample voice session; more come in packs of 5.

05

Career Compass

What is the Career Compass?

It is a professional self-knowledge system with 6 conversational modules based on recognized frameworks: Holland RIASEC, Talent Map, Schein's Anchors, Professional Capital, Character Strengths, and Big Five OCEAN. Completing all 6 unlocks the Professional Synthesis.

How long does it take to complete all 6 modules?

Each module is a conversation of 15 to 25 minutes. You can complete them in any order and in separate sessions. The Compass saves your progress automatically.

What is the Professional Synthesis?

It is the final synthesis that unlocks when you complete all 6 modules. The AI analyzes all your results together with your profile and produces: your differential professional territory, the 3 exact roles where you have the most signal in the LATAM market, your positioning statement in one sentence, the trade-off your focus implies, and a Focus Score from 0 to 100.

Can I use the Compass without Pro?

The Compass is part of Pro. The 7 day trial includes all of Track 1. With Pro you take all six modules and get your three exact roles. If you cancel, you keep your results and can view them.

How is the Compass different from a generic personality test?

Three key differences: (1) conversational, not multiple-choice questions but conversations that extract real examples from your professional history; (2) multi-framework, integrating 6 recognized frameworks and synthesizing them; (3) actionable, the output is not a descriptive profile but 3 concrete roles with market signal in LATAM.

06

Pipeline and extension

What is the job pipeline?

It is a Kanban board with 7 stages (Saved, Applied, Initial Screening, Interviews, Finalist, Offer, Hired) to keep all your applications organized. It also has a Headhunters board and an Active Applications view with KPIs.

Which portals does the extension work with?

The extension works with LinkedIn Jobs, Indeed, Glassdoor, OCC Mundial, and Computrabajo. You can also paste the URL of any job directly into NeoRole and the AI extracts the data automatically.

Can I import jobs without installing the extension?

Yes. In the pipeline you can add a job by pasting the URL directly. The AI extracts the title, company, description, and requirements from any portal.

How many jobs can I have in the pipeline?

As many as you want: the job pipeline has no limit. The AI tools (resumes, letters, simulations, analyses) are part of Pro.

Does the extension work on Edge?

Yes. The extension is compatible with Chrome and Edge (both use the same Chromium engine). You can install it from neorole.app/instalar-extension.

What is the Follow-up Engine?

It is a system that automatically generates follow-up messages for your jobs and headhunters. You review and approve each message before sending it. Nothing is ever sent without your explicit approval.

Have a question that isn't here? Write to us

Write to us at [email protected] and we will reply within 24 hours.

Preguntas frecuentes | NeoRole